Policies

Shipping and Processing:

Processing your order after purchasing could take up to 5-7 business days (excluding weekends and federal holidays).

All items are shipped through USPS, as you may know USPS has had delays in the past, due to Covid-19. If this shall happen in the future, that is completely out of New Awakenings 1111 control. Once your package leaves "New Awakenings 1111" it is USPS' responsibility to get your package to you. If there are delays, please contact USPS moving forward. Typically item(s) are delivered within 5 business days.

Please ensure that the address on your order is correct. If your billing address does not match the address on your card at checkout, your order will not be processed & will be refunded. Shipping cost are calculated at checkout.

Lost or Damaged Items: 

Please understand when we package items, we are checking for any damages to ensure you're receiving  100% useable, damage-free products! If you receive your package and notice any damages please contact USPS and file a claim. I also encourage you to buy shipping protection in-case of any damages, USPS will cover damaged items. New Awakenings 1111 does not cover damaged products. It is  100% guarenteed, that  all products are sent out damage-free. This also applies to lost items. Insured items are more likely to be replaced by USPS if your claim is valid. 

Disclaimer:

By law we are required to say that we sell these products as Curios. Products sold on this site are NOT to be internally digested, and that includes the herbs. By purchasing these products you are stating that you are at least 18 years of age. These products are not meant to replace medical treatment or intended to diagnose, treat or prevent any type of disease. REFUNDS OR EXCHANGES ARE NOT PERMITTED!

*If you have allergies to herbs please send an email before you purchase to inquire about specific herb usage.